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Returns and Refund Policy

Returns and Refund Policy for The Amazing Flabby Breasted Virgin and Other Sordid Tales

Last updated: February 13, 2024

 

Refund Eligibility:


a. Refunds will be provided only for valid reasons, such as technical issues with accessing the digital performance, dissatisfaction with the quality of the content, or return of merchandise due to size issues or damage arising out of shipping, as per the conditions outlined below.
b. Refund requests for digital performance tickets must be made within 7 days of the purchase date.
c. Refund requests for merchandise must be made within 3days of receiving the item.

Non-Refundable Items:


a. Due to the nature of digital content, once the performance has been accessed or viewed, refunds will not be issued.
b. Merchandise can be returned for a refund or exchange if it is in its original condition with all tags attached and within 3 days of receiving the item.

Refund Procedure:


a. To request a refund for digital performance tickets, customers must contact us on kathasiyah@gmail.com and provide details of the issue.
b. Refunds for merchandise will be processed upon receipt and inspection of the returned item.
c. Refunds will be issued via the original method of payment.

Return of Merchandise:


a. Customers must contact kathasiyah@gmail.com to initiate the return process for merchandise.
b. Merchandise must be returned in its original packaging and condition, and customers are responsible for return shipping costs unless the item is defective or damaged.
c. Upon receipt and inspection of the returned item, refunds or exchanges will be processed within 14 business days.

Technical Issues:
a. In the event of technical difficulties preventing access to the performance, customers must contact customer support for assistance.
b. If the technical issue cannot be resolved within a reasonable time frame, a refund may be issued upon verification of the issue.

Modification or Cancellation:


a. We reserve the right to modify or cancel the digital performance for any reason, including technical issues, performer availability, or unforeseen circumstances.
b. In the event of a cancellation, customers will be notified via email, and refunds will be issued automatically.

Exceptions:


a. In cases of fraudulent activity or abuse of the refund policy, we reserve the right to deny refund requests.
b. Refund policies may vary for special promotions or discounted tickets.

By purchasing tickets for the digital theatre performance or merchandise from our website, customers agree to abide by this refund and return policy.

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